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Operations Intern Internship Job

2 weeks ago Financial Services Singapore 38 views
Job Details

About the role:

We are looking for an Operations intern who thrives in a challenging, exciting and fast-paced start-up environment. He/she should be proactive, organized and able to manage multiple tasks simultaneously in a timely manner. Someone who is independent but also able to collaborate in a team environment. Reporting directly to our Operations Lead, you will play a key role in providing insurance quotes for customers.

Job Scope:

  • Provide information on the types of plans the company has
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits
  • Process claims registration and processing
  • Manage Intercom and respond to customer service enquiries
  • Process data system entry into spreadsheets
  • Perform ad-hoc daily administrative work
  • Handle incoming new account creation


  • A committed team player, self-reliant and responsible
  • Positive attitude and willingness to learn
  • Proactive and responsive in delivering high-quality works that support the team and the company
  • Good interpersonal communication and problem-solving skills
  • Able to handle calls, while giving clear instructions to customers
  • Possess good written and communication skills in English
  • Ability to conceptualize and present findings and recommendations
Company Description
Founded in 2016, PolicyPal offers personal insurance such as travel, personal accident, motor insurance and business insurance such as group employee benefits, cybersecurity, directors liability insurance. PolicyPal enables you to buy insurance instantly at affordable premiums with rewards points. Moving forward, the company plans on adding further lines of insurance and using our blockchain technology to provide proof of insurance and automated claims process.