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Business Operations Lead Full-time Job

1 year ago Financial Services Singapore 4887 views
Job Details

We are looking for a BizOps Lead to drive forward some of the company's most important initiatives. You would take significant ownership of our operations and customer experience. This role is ideal for someone who loves problem-solving and working with both people and data.

In this role, you will…

  • Collaborate with key stakeholders to develop, champion, and launch new initiatives; incubate new service lines and offerings to prepare them for scale

  • Take ownership of high priority projects/programs, including: business case, alternatives evaluation, scope, cost, risks, interdependencies, workplan, implementation, impact measurement, scaling and iteration

  • Support the leadership team in strategic planning, and business processes, aligning with other functions to develop budgets, objectives and key results (OKRs), and manage resources

  • Stay on top of industry and consumer trends to explore new markets and business models; create forward-looking forecasts, conduct competitive assessments, and evaluate recommendations for strategic growth and monetization

  • Run strategic projects through to execution; manage company-wide analytics and business definitions; and formulate and oversee the company's OKRs.


  • 3-6 years experience working for a top management consultancy or tech company

  • Demonstrated success managing complex projects from beginning to end

  • Experience conducting complex data analysis

  • Driven by helping others, leading with EQ

  • Passion for insurance and change in financial industry

  • Experience mentoring and guiding more junior team members is a plus

Company Description
PolicyPal is a digital direct insurance broker that enables individuals to buy, manage and optimise their insurance policies. We are also Singapore's first graduate from the Monetary of Singapore's (MAS) fintech regulatory sandbox.